Privacy Policy

1. Introduction

My Era ("we", "us", or "our") operates the My Era mobile application and the website at getmyera.app (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you sign up using Apple or Google, we receive your name, email address, and a unique account identifier from the respective provider. We do not receive or store your Apple or Google password.

2.2 User Content

We collect content you voluntarily submit through the Service, including photos, text, and comments you post about K-Pop idols and their eras.

2.3 Automatically Collected Information

When you use the Service, we may automatically collect device information (device type, operating system, unique device identifiers), log data (IP address, access times, pages viewed), and usage data (features used, interactions with content).

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Enable you to post memories and comment on content
• Display your content to other users of the Service
• Enforce our community guidelines and zero-tolerance abuse policy
• Communicate with you about your account or the Service
• Monitor and analyse usage trends to improve the Service
• Detect, prevent, and address technical issues or security threats

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Public content: Memories and comments you post are visible to other users of the Service.
• Service providers: We may share information with third-party vendors who assist us in operating the Service (e.g. hosting, analytics), subject to confidentiality obligations.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Safety: We may disclose information when we believe it is necessary to protect the safety of our users or the public.

5. Data Storage and Security

Your data is stored on secure servers provided by our infrastructure partners. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your information
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address below.

7. Third-Party Authentication

We offer sign-in through Apple and Google. When you authenticate through these providers, their respective privacy policies apply to the information they collect. We encourage you to review their privacy policies. We only receive the information described in Section 2.1 and do not have access to your credentials.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@getmyera.app